So I got home today and instead of doing work (like I should be doing) I decided to do some money transfers and make a few extra payments. I usually handle all of our household finances (from our joint account) the last week of the month. I make sure that all of our auto transfers are set for the following month and that the money to back them up are there.
We had some money left over mid month so I happily logged into the car payment site and hit the payment key. And then there was red! Specifically $xxx due on October 15, in red. I started panicking, wondering how I could have missed a payment and otherwise berating myself.
I call the company and log into ING simultaneously. I hear that the payment has gone though and see that the money is gone. I could have hung up then, but I stayed on the line to let them know that there was a glitch, or if that's standard it needs to be fixed.